How To Listen
Samaritans, a UK organisation with global affiliation, have been listening for 65 years, and now have more than 20,000 volunteers across the UK and Ireland, answering 5 million calls every year. It’s fair to say that they are good listeners. But we don’t only need good listeners when we’re in a time of crisis – we need them when we’re struggling to make a decision, dealing with a difficult situation, or simply having a bad week. Samaritans believe that every one of us can be a better listener in our everyday life, strengthening relationships and offering support to those around us. With helpful tips from real Samaritans, and advice on how these techniques can be adapted for different situations, this book can help to make each of us a better partner, friend, parent and colleague.
Foreword by HRH The Prince of Wales
Preface by Michael Palin
Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues.
From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical advice to apply to your own life.
Friendly and approachable, with a preface by Michael Palin, it includes helpful tips from trained Samaritans on how to talk about how we are feeling, as well as how to listen to one another in a way that can prevent day-to-day concern or worry from escalating into more complex emotions.
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